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CustomerSupportTickets-v1

ServiceRequests

Submit tickets for Account Management, Accounts Receivable, Amenities, and Facilities Request.

API Documentation

FacilityAccess-v1

ServiceRequests

This Facility Access API allow customers to request badges and visitor access for on-site visits for customers and temporary vendor visits for any DLR data center site.

API Documentation

Notifications-v1

Reports

This API allows users to view available notifications applicable to their account’s specific functions/permissions.

API Documentation

RemoteHandsTickets-v1

ServiceRequests

Request Remote Hands technicians to perform work on their equipment at DLR Data Centers.

API Documentation

Reports-v1

Reports

The Reports API allows customers to download Security, DCIM and Planned Site Maintenance Reports.

API Documentation

ServiceTickets-v1

ServiceRequests

This API provides a catch-all view for all tickets allowing users to update open tickets applicable to the customer’s account.

API Documentation

ShipmentsTickets-v1

ServiceRequests

Notify DLR about an incoming shipment that needs to be installed in the space occupied by the customer.

API Documentation

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