Skip to main content

CustomerSupportTickets-v1

ServiceRequests

Submit tickets for Account Management, Accounts Receivable, Amenities, and Facilities Request.

API Documentation

FacilityAccess-v1

ServiceRequests

This Facility Access API allow customers to request badges and visitor access for on-site visits for customers and temporary vendor visits for any DLR data center site.

API Documentation

RemoteHandsTickets-v1

ServiceRequests

Request Remote Hands technicians to perform work on their equipment at DLR Data Centers.

API Documentation

ServiceTickets-v1

ServiceRequests

This API provides a catch-all view for all tickets allowing users to update open tickets applicable to the customer’s account.

API Documentation

ShipmentsTickets-v1

ServiceRequests

Notify DLR about an incoming shipment that needs to be installed in the space occupied by the customer.

API Documentation

Need Help?

Have not found what you are looking for, please do not hesitate to reach out to us!

globe